Refund Policy

Last updated: September 2026

We want you to be satisfied with Quote by Rofesoft. The App is sold through Paddle, which acts as the Merchant of Record for every purchase. All payments and refunds are handled by Paddle in accordance with the Paddle Refund Policy.

1. Try Before You Pay

Every new installation starts on a free plan that lets you create a limited number of quotes each month at no cost. We encourage you to try the App on the free plan before subscribing to a paid one.

2. Refunds

You may request a refund within 14 days of your purchase. Refund requests are reviewed by Paddle on a case-by-case basis in line with the Paddle Refund Policy and applicable consumer protection laws. Where a refund is approved, it is returned to your original payment method.

3. How to Request a Refund

You can request a refund directly from Paddle using the receipt emailed to you after your purchase, or contact us at [email protected] with your store identifier and a description of the issue. We will respond within 2 business days. Approved refunds are processed through Paddle and typically appear within 14 days.

4. Cancellation

Your subscription is cancelled automatically when you uninstall the App from your store. After cancellation, no further charges will be made.